Installation Frequently Asked Questions

How soon can you install?

Most of the time, next-day installation is available. If not, we can install within 2-5 business days. We offer two time slots per day, with the technician arriving either between 8-9AM or 12-2PM.

Do you guarantee your work?

We guarantee all labor for 2 years.

What if I need additional installations or work?

Before we even open a box, we’ll provide you with estimates for all the work to be done.

Here are some situations which may require additional work:

• Installations requiring electrical work, carpentry or floor covering modifications
• Moving furniture
• Installation involving travel beyond a 25-mile radius from zip code 63143.

Why choose professional installation from iElectronics?

There are a number of advantages to choosing professional installation from iElectronics rather than performing an installation yourself. Here are just a few:

• Time – Our installers, with hundreds of installations under their belt, will get your install done quickly and efficiently.
• Appearance – Our installers will make sure your home theater components fit seamlessly into the look of your home.
• Knowledge – Our highly-trained professionals know the business in and out.

What do I need to do?

• Purchase installation services directly from our website, or start with an in-home consultation if you’d like an expert to help you get started.
• Choose the equipment and setup that fits your needs (with an expert’s help).
• Schedule your installation time and we’ll do all the work!

How do I schedule, reschedule, or cancel an appointment?

• Call iElectronics at 314-880-0600

Who performs the installation?

• Your installation is performed by a professional member of the iElectronics installation team.
• All of our installers are employees, not subcontractors.

How does the installation work?

• Your installation professional conducts a pre-installation survey at your home.
• The installer explains any work to be performed, and any other options available to you.
• The installer completes the installation, ensuring that everything works correctly and is integrated completely.
• The installer provides you with a brief demonstration of how to use your equipment and is available to answer any other questions.

What do I need to do to prepare for the installation?

• All we ask is that you clear a path for the installer, remove fragile items in the area, and provide adequate floor protection.

Can I make a return for installation costs after installation is complete?

• No, installation costs are final.

Do installation prices include extra parts?

• The installation prices include everything listed in the Installation SKU. Any additional parts you may need can be purchased at the time of install and will be available in the installer’s truck.

Could there be additional charges?

• In some cases, unforeseen circumstances may result in additional charges for extra labor or parts. At no time will we move forward with any work resulting in additional charges without your permission.